How it works
How to earn points
Earn more points for different actions, and turn those points into awesome rewards.
VIP Tier Benefits
Unlock exclusive rewards and perks as you shop. Each tier offers more benefits to enhance your shopping experience.
Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
Simply sign in to your customer account with your email address and confirm the entry with the code received in the same email.
The more you spend, the higher you go. there are five tiers - newbie, committed, ride or die, and obsessed - each with better perks than the last. your tier is based on your total spend and it never resets!
Newbie is your starting point. spend $500 to hit committed, $2,000 for ride or die, and $5,000 for obsessed. every tier unlocks better discounts, more birthday perks, and more flexibility with your points.
*1 point per $1 spent is relevant to each level
newbie gets 15% off for your 1st order and lets you use points toward up to 20% of any order.
committed gets 10% off everything always, 100 birthday points, and the ability to use points toward up to 40% of any order.
ride or die gets 15% off always, double the birthday points plus a gift, up to 70% coverage with points, and free delivery.
obsessed gets 20% off always, free sets from new collections, and access to offline events. include all the ride or die perks too!
No! your tier doesn't reset and your points don't expire. loyalty should work for you - not the other way around.
1 point for every $1 you spend. simple. there are also simple actions you can do to earn more points!
add your birthday and earn 30 points, following us on IG gives you 50 points. you’ve signed up to our newsletter? damn, we like you already - here’s another 50 points. posted a story and mention us - wow, take 100 points! you brought a friend? babe, 300 points for you and a discount for your friend.
Head to the epoché club rewards page when you're logged in and apply them toward discounts on your next order. how much of your order you can cover with points depends on your tier — up to 20$ for newbie, up to 40% for committed, up to 70% from ride or die and obsessed.
Your points sit as 'pending' for 7 days after your order is placed. if your order gets amended or cancelled in that window, the points may be adjusted. after 7 days they go 'active' in your profile and you're free to spend them.
Log in and head to the epoché club page — your balance will be right there in the header, impossible to miss.
They don’t! cause loyalty should feel like something that works for you.
There’s not! the only limit here is the coverage % of orders
300 points, credited to your account once your friend makes their first purchase. spend them on your next order.
Your friend needs to be a new customer and complete a purchase using your referral voucher. Once that happens, the 300 points are yours.
One reward per order, one discount code. keep it simple.
One code per order - rewards can't be combined with other offers, promotions, or discount codes.
%15 off their first purchase. not bad for clicking a link.
Of course you do, darling - we're not going to let your birthday pass without making it worth your while. First, log in your birthday to your account and get 30 points.
Committed tier gets 100 bonus points, ride or die and obsessed get 200 points plus a personal gift from us. Points land in your account 5 days before your birthday and don’t expire, so you have plenty of time to treat yourself.